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tgdm
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PostPosted: Tue May 03, 2011 11:26 pm    Post subject: Picking an ISP Reply with quote

I'm having trouble finding a suitable ISP in my area. The zip code is 90242.

I wanted to just get FioS and solve my problems that way, but after so many years and being right next to a Verizon server thing, it's still unavailable.

Could anyone give me some tips on picking a reliable ISP? I just don't seem to know where to research them.
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ispgeek
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PostPosted: Tue May 03, 2011 11:34 pm    Post subject: Reply with quote

Based on your zip you live in Downey CA. There are two major's showing and that would be AT&T and Comcast. Neither of which would be my choice IF I had a choice but IF I had no choice I would go with Comcast. I honestly can't blv that I said it....but I did. Comcast will offer you the best speeds and it will be on a cable connection vss DSL. While Comcast has had issues in the past most of their problems are public relations related vss service. AT&T on the otherhand right now has problems period. I would recommend satellite internet over AT&T just because of how crappy AT&T treats the customer.
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tgdm
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PostPosted: Tue May 03, 2011 11:45 pm    Post subject: Reply with quote

Verizon is also prominent in my area and my current service provider, but their service doesn't allow me to prioritize traffic, so if I'm trying to play a game after coming home from a stressful day at work and someone else is at home and online, I go from a pleasant 23ms to an awful 400-800ms.

When I checked Comcast, it says its unavailable for my area.

Time Warner Cable (Roadrunner) is available, but their pricing + service don't seem to be worth it. I would have to pay $4.99 + 39.99 per month to have a fast wireless connection AND there's a cap on the number of devices allowed to the router? That's just dumb.

Would it be worthwhile to consider adding a second DSL line? I want to say that wouldn't do any good since we're essentially running through the same line anyways, but I don't know for sure.
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ispgeek
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PostPosted: Tue May 03, 2011 11:50 pm    Post subject: Reply with quote

Let's talk about TWC for a bit. I didn't show them listed for you but whoever told you there's a cap on the number of devices is full of crap. First of all you can use your own router and the modem sees one device ...the router. If I am correct you can also use your own modem vss paying a monthly modem rental charge. Modems are cheap. If speed is an issue and also consistency of connection then of all your choices since Verizon is apparently only DSL in your area that leaves TWC. All cable ISP's are higher in price than Telco's (aka DSL). That's because the speed is typically 3-10 times faster depending on your tier. The bottom line is whats important to you? Speed and consistency or price?
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tgdm
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PostPosted: Tue May 03, 2011 11:59 pm    Post subject: Reply with quote

Speed and consistency.

Ease of use is pretty important, too. I learned a bit about managing the modem/router with Verizon's gear, but they limit what you can do (for example, I have yet to find a way to set up my QoS to actually work).

If I could set up the QoS on the Verizon DSL we have right now, that could probably solve a lot of issues.
Westell a90-750015-07 (I've tried googling, posting on forums... never got anything that helped.)

The additional $4.95 per month is for "Combined Modem and Wireless Router Service" with the description of "Allows you to connect wirelessly to the Internet through a special wireless router so you can use your computers (up to 4) to reach the Internet from almost anywhere in your home."

I'm looking at the Road Runner Broadband Turbo (up to 15 Mbps) with PowerBoost® at $39.99 for 12 months.


Really though, I could probably save a lot more money and have a suitable service if I could set up the QoS. For the most part, Verizon DSL isn't terrible... it's just really bad at managing traffic through their modem/router maybe.
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ispgeek
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PostPosted: Wed May 04, 2011 12:09 am    Post subject: Reply with quote

It's doubtful that QoS in the router will solve your problems and I'll tell you why. There is no way in hell (unless the other peeps on your network are p2p'ng like crazy) that 4 people are going to have that much of an effect on that router unless it's a total piece of crap already. At those speeds you only have so much bandwidth anyway. QoS will give priority to certain packet types but not throttle the other users in speed. It's also unlikely that your latency issues are related to that router but instead more than likely related to the service itself.

As for the TWC modem/router combination again why rent it from them. Buy your own modem and a decent router and be in total command of all the router settings etc. Problem when you rent or borrow modem/routers from your provider you are using a general purpose device with little to no access to the meat of the router settings and that also goes for TWC. There is no technical or economic benefit for you to rent their router/modem. This also applies to Verizon. I assume they will allow you to use your own DSL modem/router combination vss their own equipment.
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ispgeek
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PostPosted: Wed May 04, 2011 12:12 am    Post subject: Reply with quote

Also keep this in mind. Yes the modem/router combindfation only has 4 ports on the back...big deal add a switch and be done with it. Also it doesn't limit you to 4 wireless, that particular device will handle up to 128. You just got some bad advice there thats all or maybe you didn't understand that most residential routers only have 4 ports on them as well. I have to get some sleep but stop back by tomorrow evening and we can run some tests.
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tgdm
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PostPosted: Wed May 04, 2011 9:25 pm    Post subject: Reply with quote

Ah, another wonderful day. I return home from work and the modem had crashed and rebooted with a speed of 154 kbps. My household was not happy.
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ispgeek
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PostPosted: Wed May 04, 2011 9:54 pm    Post subject: Reply with quote

tgdm wrote:
Ah, another wonderful day. I return home from work and the modem had crashed and rebooted with a speed of 154 kbps. My household was not happy.


Oh yea that has to suck. I forgot to ask you who are you currently with? Post some speed test results (from our advanced tests) as well.
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tgdm
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PostPosted: Thu May 05, 2011 12:05 am    Post subject: Reply with quote

I'm with Verizon right now. I forget the exact name of the package but I think it's about 1.761kbps on average for download speeds.

I prefer to use http://netalyzr.icsi.berkeley.edu/ for an in depth analysis tool. I'll post the results from a fresh test later on when I'm back at home, but if I remember correctly the issue is that my modem or the service is terrible at managing traffic for down/up.

http://n3.netalyzr.icsi.berkeley.edu/restore/id=ae81b058-22276-50b9ec1c-49c8-4e9e-9df3/rd
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